User guide

Your first event, step by step

Chapter 2 of 21EnglishNederlands

A quick route from empty to ready. Every step has its own chapter further down.

  1. Create the event: Events → New event. Name, location, organisation, and the days with opening and closing times.
  2. Check your accreditation types: Settings → Accreditation → Accreditation types. Artist and Crew are already there; add your own (Guest, VIP, Security, …).
  3. Build the programme: Program. Add your stages, then your artists and their set times.
  4. Set the allowances: per artist, say how many guests they may put on the list, per accreditation type and if needed per day.
  5. Write the briefing: Briefing. One text per audience; this is what artists, crew and guests read.
  6. Set your deadline: Settings → Guest list deadline. After that moment artists can no longer change their list.
  7. Send the briefings: from the Guest list, choose Send briefings. Everyone receives their personal link by email.
  8. Approve the requests: as requests come in, approve or reject them on the Guest list.
  9. Set up the door: Settings → Operations → Scanners. Create a login per device.
  10. During the event: scan at the gate, and follow along live on the operations board.